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How to get the most from your technology support investment

TR4 Solutions Maintenance Contract Service is the best solution to help your business leverage its IT resources.  We have worked with companies to decrease their hardware maintenance costs as much as 70% annually while increasing their level of service through the use of our solution methodology.  It’s guaranteed to save you money.

TR4 Solutions realizes the investment and the reliance you’ve placed in your computer maintenance vendors.  We also know that many corporations running large computer infrastructures do not receive the value they should, based on the amount spent.

Our service optimizes your computer maintenance contracts to increase ROI in the areas of total cost, true-up efficiencies, vendor service level improvement and resource allocation.

By implementing our proprietary maintenance contract evaluation service and total solution, your business will realize the following:
  • Unified true-up dates across all platform contracts

  • Service Level Agreements written specific to your needs, that require maintenance vendors to agreed upon performance requirements and accountability

  • Regularly scheduled service reviews and vendor evaluations where past and current support issues are resolved, results are reviewed and changes are enacted that will foster problem avoidance

  • Onsite inventory of spare parts for minimizing break/fix response times

  • Possible onsite engineering headcount paid for by the maintenance contract

The TR4 Solution maintenance contract service has saved businesses millions of dollars by structuring their computer maintenance contracts and negotiating best of breed solutions specific to their requirements.This is a fact.